Terms and Conditions

Sunday, February 1, 2015

Conditions of Use

Thank you for visiting Nestlé Professional.co.za, an S.A. business-to-business website. Our lawyers have asked us to communicate a few key points (terms and conditions) to you. They are listed below and by accessing this Web site you are agreeing to the following terms and conditions.

Copyright, Trademark, and Related Issues

This site belongs to Nestlé Professional.  The copyright to the contents of this site is owned by Nestlé or other third parties that have licensed their content to Nestlé Professional. Users may download material from this site for their own personal, non-commercial use only, and provided all copyright notices are kept intact. Any other copying, redistributing, or publishing of any part of this site in any manner is prohibited.
Any non-personal information, communications or material you submit to Nestlé Professional at this site, by e-mail or otherwise, is non-confidential, and Nestlé is free to use and reproduce such information freely, and for any purpose. Specifically, Nestlé Professional is free to use any ideas or concepts contained in any such communication for any purpose whatsoever, including developing, manufacturing, advertising and marketing products. Any such use is without compensation to the party submitting information. By submitting information, you are also warranting that you own the material/content submitted, that it is not defamatory, and that Nestlé Professionals' use will not violate any third party's rights. Nestlé Professional is under no obligation to use the information submitted.
The trademarks, logos, characters and service marks (collectively "Trademarks") displayed on Nestlé Professional.co.za belong to Nestlé.  Nothing contained on this Web site should be construed as granting any license or right to use any Trademark displayed on this Web site. Your use/misuse of the Trademarks displayed on this Web site, or any other content on this Web site, except as provided in these Terms and Conditions, is strictly prohibited. You are also advised that Nestlé Professional will aggressively enforce its intellectual property rights to the fullest extent of the law, including criminal prosecution.


This Web site may contain links to other Web sites. These links are to companies or organizations we believe may be of interest to you.  Nestlé Professional is not responsible for the content of any other site or for ongoing review of other sites. Please be mindful of this as you link to other sites.
In general, Nestlé Professional does not object to links to this Web site from third-party sites. However, you must abide by the following rules:
Unless we have a written agreement with you, you may not use any of Nestlé Professionals' trademarks, logos or slogans in or with your links, except that you may link to this site using the plain text name of the site. Do not present the link to this site in any way that suggests Nestlé Professional has any relationship or affiliation with your site or endorses, sponsors or recommends the information, products or services on your site, unless you have a specific written agreement with Nestlé Professional to do so. Link only to the home page of this site. Do not, without Nestlé Professional written permission: (a) incorporate any content from this site into your site (e.g., by in-lining or framing); (b) use any Nestlé names, trademarks, slogans, or any other words or codes identifying Nestlé Web sites in any "metatag" or other information used by search engines or other information location tools to identify and select sites. Nestlé Professional will not tolerate links from any obscene, scandalous, profane, defamatory, unlawful site, or any site that may adversely affect the name, reputation and goodwill of Nestlé Professional and its products. Nestlé Professional reserves the right to cancel permission to link at any time, for any reason.

Jurisdictional Issues

The Nestlé Professional products, materials, offers, and information appearing on Nestlé Professional.co.za are intended for S.A. businesses.  This site is controlled by Nestlé Professional, a division of Nestlé SA, from its offices in Bryanston, Johanessburg, South Africa. Nestlé Professional makes no representation that materials on this site are appropriate or available for use in other locations.

Limitation of Liability

Your use of and browsing on this Web site are at your own risk. Neither Nestlé Professional nor any other party involved in creating, producing or delivering this Web site is liable for any direct, incidental, consequential, indirect or punitive damages arising out of your access to, or use of, this Web site. Without limiting the foregoing, everything on this site is provided to you "as is" without warranty of any kind, either expressed or implied, including, but not limited to, the implied warranty of merchantability, fitness for a particular purpose, or non-infringement. Please note that some jurisdictions may not allow exclusions of implied warranties, so some of these exclusions may not apply to you. Check your local laws. Nestlé Professional assumes no liability and shall not be liable for any damages to, or viruses that may infect, your computer equipment or other property on account your use of this Web site.

NESCAFÉ Machine Hazelnut Promotion - Terms and Conditions


Participation in this Competition is governed by these terms and conditions (the “Rules”). Participants are encouraged to review the Rules before entering into the Competition and acknowledge that they have been given an appropriate opportunity to do so and that they understand and accept these Rules.

This competition is operated by Nestlé (South Africa) (Proprietary) Limited (“Nestlé”).

Participation in the Competition constitutes acceptance of these Rules and Participants agree to abide by these Rules.

By participating in this Competition, Participants agree to the rules set out below. 

The competition shall commence on 01 October 2019 and will end on 30 November 2019 (the “promotional period”). No entries received after 30 November 2019 will be considered.


To participate in this Competition, Participants must adhere to the following:

Participants must enter a new NESCAFÉ machine contract from any one of our participating regions listed below in order to rent one of our coffee machines and automatically be entered into the promotion.

Participants may enter the competition as many times as they wish over the promotional period, provided that Participants enter a new contract to rent a new NESCAFÉ coffee machine each time. 

Participating Regions:

Nestle Professional Bryanston, Gauteng

Nestle Professional New Germany, KZN

Nestle Professional Bellville, Cape Town

The Prizes 

Valid entries from eligible Participants stand to win the following prize:

 1 X NESCAFÉ Hazelnut 12x1kg Case

 The eligible prize receiver will receive their prize once a NESCAFE machine contract has been successfully signed.

The fully completed NESCAFÉ machine contract is redeemable at participating regions listed above. 

The NESCAFÉ Hazelnut 12x1kg cannot be exchanged for cash.

The NESCAFÉ machine contract is redeemable for NESCAFÉ Hazelnut 12x1kg only.

No cash back will be given as change once redeemed. 

Attempted double-use of the machine contract promo or unauthorized use by a person other than the participant is a criminal offence and will lead to prosecution.

The Promoters are not responsible for any risk and / or damages that may occur once any of the prizes are handed over to the winner(s).


The Promoters may require the winners to complete and submit an information disclosure agreement to enable the Promoters to ensure compliance with these Rules. Should a winner be found not to have complied with these Rules, he/she will automatically be disqualified and the prize will be forfeited. Winners may also be required to sign acceptance of prizes and indemnity documents.

The prizes are not transferable, and no substitution or cash redemption of prizes is permitted. The prize will not be handed/awarded to a third party, but only to the verified prize winner.

The Promoters reserve the right, at their sole discretion, to substitute the prizes with any other prizes of comparable or greater commercial value for whatever reason.

Product images depicting the prizes are for illustrative purposes only and may differ from the actual prizes. 

By entering this Competition you authorise the Promoters to collect, store and use (not share) personal information of Participants for communication or statistical purposes. You are entitled to decline any marketing communication by emailing [email protected] or dial 086 0096 116. Any personal data submitted by you will be used solely in accordance with current South African data protection legislation and Nestlé’s privacy policy. 

Participants may be required to take part in publicity campaigns for broadcast or publishing purposes. Participants shall at all times be entitled to decline the above request. Participants that take part in any publicity will not be entitled to any payment or other remuneration for such publicity or otherwise.  All publicity and other materials will be the sole property of the Promoters. 

Nothing in these Rules is intended to, or must be understood to, unlawfully restrict, limit or avoid any rights or obligations, as the case may be, created for either the Participant or the Promoters in terms of the Consumer Protection Act, 68 of 2008 ("CPA"). 

All Participants participate entirely at their own risk. By reading and accepting these Rules, the Participants give consent to these risks and hereby indemnifies and holds harmless the Promoters, their directors, employees and agents of any and all liability pertaining to any damage, cost, injuries and losses of whatever nature sustained as a result of their participation in the Competition and related events and activities, save where such damage, cost, injuries and losses are sustained as a result of the gross negligence or wilful misconduct of any of the Promoters.

The Promoters, their directors, employees, agents and distributors accept no responsibility and they will not, in any circumstances, be liable to compensate the Participants, or accept any liability for:  (a) any inability by the Participant to use the prize in part or at all; (b) the lack of quality or any other aspect of any service which is or should be provided at any venue(s) in relation to the prize; or (c) any personal loss or injury occurring at any venue(s) arising, directly or indirectly, out of the use of the prize. 

The Promoters, their directors, employees, agents and distributors, are not responsible for any misrepresentation (whether written or verbal) in respect of any prize nor in respect of any warranties or undertakings given by any person other than the Promoters themselves.

The Promoters reserve the right to terminate or extend the Competition at any time. In the event of such termination or extension, all Participants agree to waive (give up) any rights that they may have in terms of the Promotion and acknowledge that they will have no recourse against the Promoters, its advertising agencies, advisors, suppliers and nominated agents.

By entering the Competition, Participants acknowledge that the Competition will be managed in accordance with the provisions of the CPA. Participants undertake to expeditiously do all things necessary to enable the Promoters to comply with their obligations under the CPA including, but not limited to providing such personal information as may be required in order to facilitate handing over the prize to the Participant. Should any Participant refuse or be unable to comply with this requirement, the Participant shall be deemed to have forfeited the prize. 

Notwithstanding anything to the contrary contained in these Rules, the Promoters reserve the right to amend, modify, change, postpone suspend or cancel this Competition, the Rules and any prize (which has not yet been allocated), or any aspect thereof, without notice at any time, for any reason which the Promoters deem necessary. At the end of the Competition for whatsoever reason, all of the Promoters’ obligations in regard to the Competition as well as in regard to the prizes shall cease to exist.

These Rules shall be governed by and interpreted according to the laws of the Republic of South Africa and any Participant and Nestlé consent to the non-exclusive jurisdiction of the High Court of South Africa.

For further information or enquiries please email our consumer services at [email protected] or call us on 086 0096 116 or call us on 086 0096 116. Calls to this number will be charged by your cellular network service provider.
Note: Nestlé Professional may revise these terms and conditions by updating this posting.